My Music Man is not working and the support team is not responding to my emails. What to do?

Hello, friends! I have a Music Man Majesty Monarchy.
After turning it on, after 3 seconds, the sound disappears, so I can’t even play on it. I tried to change the batteries, tried to clamp some buttons, but nothing helps.
Most likely the electronics are broken and need to be replaced.
But I don’t even know where to buy a spare part.

One person suggested to me that something like the timbre of the block was broken here and sent a photo. I’m not sure if that’s the issue, but maybe someone…

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