MAC not seeing Ditto X2

MAC not seeing Ditto X2

I can’t get my MacBook Pro to recognize the Ditto X2. Power supply hooked up. USB cable plugged in. Nothing.
Spinning my wheels & wasting time. Anybody out there have this problem? Know a fix? Have had some frustrating experiences with this unit but this simply puts me dead-in-the-water.
Thank you.

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Source: http://forum.tcelectronic.com