Ditto X4 Firmware updates problems

Ditto X4 Firmware updates problems

i am having problems with my ditto x4 and am hoping a firmware update can help. im noticing very annoying skips or “pops” at the end/beginning of every loop. i make ambient music and was hoping the ditto x4 would be a great tool, but so far it is not the case. i was able to connect the ditto to my Mac running OS Mojave, and saw that my pedal firmware had never been updated, so i went to download the firmware updater. however, when i ran the updater, the pedal would not be recognized by the software. i tried multiple different ways of booting the pedal and connecting it, and even borrowed a Windows computer to see if that would help. still nothing! the software does not recognize that a pedal is connected even when it appears on my desktop with the “track 1” and “track 2” folders please help!

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Source: http://forum.tcelectronic.com