T2 reverb has no dry signal when on

T2 reverb has no dry signal when on

I have a T2 that I just bought used. There is no dry signal only full wet. The mix knob is acting as a volume as no volume when the mix is turned all the way down. I’m bummed.  Is there a way to reset the pedal since you can hook it to a computer?

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Source: http://forum.tcelectronic.com